Terms and Conditions

Welcome to scanoma.com!

These terms and conditions outline the rules and regulations for the use of scanoma's website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use scanoma.com if you do not agree to all of the terms and conditions stated on this page.

In these terms, "Client", "You" and "Your" refers to you, the person using this website. "The Company", "We", "Our" and "Us" refers to scanoma. All terms refer to the offer, acceptance and consideration of payment necessary to undertake our services, in accordance with and subject to prevailing law of the Netherlands.

Age Requirements and Account Usage

Scanoma is not a pediatric service and should not be used by children under the age of 13 or on behalf of children under the age of 13.

A scanoma account must not be used on behalf of another patient unless explicitly stated in the diagnosis notes.

Cookies

We employ the use of cookies. By accessing scanoma.com, you agree to use cookies in agreement with scanoma's Privacy Policy. Cookies are used by our website to enable functionality and make it easier for people visiting our website.

Intellectual Property

Unless otherwise stated, scanoma and/or its licensors own the intellectual property rights for all material on scanoma.com. All intellectual property rights are reserved. You may access this from scanoma.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from scanoma.com
  • Sell, rent or sub-license material from scanoma.com
  • Reproduce, duplicate or copy material from scanoma.com
  • Redistribute content from scanoma.com

No use of scanoma's logo or other artwork will be allowed without a trademark license agreement.

Your Privacy

Please read our Privacy Policy for information about how we collect, use and protect your data.

Telemedicine Services Disclaimer

ALL SERVICES PROVIDED BY SCANOMA AND DOCTORS USING SCANOMA ARE NOT INTENDED FOR USE IN EMERGENCIES.

If you think you have or may have a medical or other health emergency, you need to call a local healthcare provider, an ambulance, or other appropriate emergency contact numbers at your current location.

The telemedicine services you may receive from any medical professional through the scanoma platform are strictly limited to non-emergency cases and are never a substitute for, nor intended to be a substitute for, the advice of your primary care provider, local medical specialist, or any other qualified local health care professional.

By using our service you automatically agree that you will:

  • Not delay seeking advice from your local healthcare provider(s), independent of any tentative diagnosis our physicians might provide
  • Seek emergency help locally when needed (or when you think it may be needed)
  • Continue to consult with all your local care providers

You agree that you use all services provided by scanoma and the medical professionals available on the platform at your sole risk. The maximum liability of scanoma to you with respect to your use of this site shall be the reimbursement of any charged amount.

To the extent that we may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of our liability will be the minimum permitted under such applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • Limit any of our or your liabilities in any way that is not permitted under applicable law
  • Exclude any of our or your liabilities that may not be excluded under applicable law

Service Terms

You agree to not do anything to interfere or manipulate the normal functioning of the software or web application or use any automation connected to the web application.

We reserve the right to terminate any inactive account, or any account that interferes with the normal functioning of the web applications.

Pricing and Payments

Prices and payments can change at any time. Requests from different countries and locations may have different pricing.

We reserve the right to adjust payment amounts, payment schedules, and conditions depending on the marketplace. Any changes will be communicated by email before they are implemented.

Changes to Terms

We reserve the right to amend these terms and conditions at any time. By continuing to use our website and services, you agree to be bound by the current version of these terms and conditions.


Thank you for using scanoma. Our mission is to help raise awareness about skin health and catch potential issues early. If you have any questions about these terms, please contact us at hello@scanoma.com.